The grooming is done in a great manner. My Bandita loves her visit because I usually get her some treats or toys whenever I take her. They're gentle with her and did a great job at a great price.
I would give less than one star if I could. When I went to pick up our dogs I was charged more than we were told by an employee. We went in a week earlier and brought our dogs to discuss pricing and fill out paperwork. The owner refused to acknowledge anything we said and was not willing to call his employee to verify any of what we experienced. When I got home one of our dogs had 2 cuts which we were not told about. In all the years of grooming this only happened one other time and we were given medication and a discount on the next grooming. We asked to clean our dogs feet and one of the dog's feet was not done. We were told he could not stand on 3 legs! I have clippers and sometime do their feet and I simply have them sit or lie down. The owner was rude and verbally abusive... I would avoid this place like the plague.
We used to take our other dog here and things worked pretty well. Now, a few years later, we have a new dog and she's been getting groomed here. Except my mom asked them not to clip her ears but, they still did so and didn't do a good job. They also did not let her see the dog until she had finished paying them. The first time we took the dog, they didn't do a very good job clipping her face either. My mom also says the girls were very snotty to her. It's a shame. We used to like it here.
Great healthy options for your pets, plus a cool owner and friendly, helpful staff. We've been getting our dog and cat food here for many years.
This is the owner of The Wild Birdhouse. So Crystal, is your name Crystal Gonzales? Or Crystal Ariana? You left the same negative review on our Facebook page with different name. You have never been a customer of The Wild Birdhouse and anyone reading this needs to disregard your review. Scammer!
The Wild Birdhouse is a US Store based in Bernalillo, New Mexico. The Wild Birdhouse is located at 240 S Camino Del Pueblo, Bernalillo, NM 87004, USA.
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